Plans & pricing

Simple pricing for every practice.

Retention pays for itself — the patients you bring back cover the subscription many times over. One calm price per plan, with WhatsApp, AI and Paystack payments built in.

Start free trial Book a demo

14-day free trial · no card to startAnnual prepay · ~2 months freeSits on top of EMD — no rip & replace

Starter

Solo or small practice testing automation.

R899/ mo

Billed monthly · excl. VAT

Start free trial

Staff seats3
Locations1
WhatsApp msgs1 500 / mo
AI credits2 000 / mo

Included: Patient CRM, booking & scheduling
Included: Multi-stage reminders
Included: Recall engine (basic rules)
Included: Booking-fee + payment links
Not included: AI receptionist
Not included: Payflex BNPL & payment plans
Not included: Advanced analytics
Not included: Public API & webhooks
Not included: White-label branding

Growth

Established single-site practice.

R2 299/ mo

Billed monthly · excl. VAT

Start free trial

Staff seats8
Locations1
WhatsApp msgs5 000 / mo
AI credits8 000 / mo

Included: Everything in Starter, plus
Included: 24/7 AI receptionist & automation
Included: Full recall & reappointment engine
Included: Medical aid & clinical scribe
Included: Reviews, surveys & engagement
Included: Light white-label (logo & colours)
Not included: Advanced & NL analytics
Not included: Public API & webhooks

Pro

Busy, multi-practitioner practice.

R4 499/ mo

Billed monthly · excl. VAT

Start free trial

Staff seats20
Locations3
WhatsApp msgs15 000 / mo
AI credits25 000 / mo

Included: Everything in Growth, plus
Included: Payflex BNPL & payment plans
Included: Advanced analytics & revenue insights
Included: No-show predictor
Included: Full white-label branding
Included: Integrations & public API (add-on)
Not included: Unlimited locations
Not included: Natural-language analytics

Enterprise

Groups, DSOs & multi-location.

Let's talk

Custom · from ~R8 999 / mo

Staff seatsUnlimited
LocationsUnlimited
WhatsApp msgsVolume-priced
AI creditsCustom

Included: Everything in Pro, plus
Included: Natural-language analytics
Included: Full public API & webhooks
Included: Group revenue dashboard
Included: Negotiated transaction fee (down to 0%)
Included: Dedicated onboarding & SLA
Included: Priority support

How the platform fee works

A small platform transaction fee applies to patient payments (~1.5% Starter, ~1.0% Growth, ~0.5% Pro, negotiated on Enterprise), taken as a Paystack subaccount split so funds settle directly to your own bank account — CareSavi never holds the money. Paystack's own processing fee is separate. WhatsApp and AI usage above each plan's allowance is metered at cost-plus, and higher tiers buy down the transaction fee.

Questions

The things practices ask first.

Does it work with our existing system?: Yes. CareSavi sits on top of EMD and the system you already run — no rip & replace. We add the WhatsApp, recall, reminder and payment layer around your current workflow.
Is it POPIA compliant?: POPIA by design — e-consent, audit trails and SA-resident data handling are built in across all plans, multilingual over five South African languages.
Do we need our own WhatsApp number?: No. We provision a WhatsApp Business number for your practice as part of onboarding. If you already have one, we can migrate it — included WhatsApp message allowances scale with your plan.
Is there a free trial?: Yes — a 14-day free trial with the full Growth feature set, no card required to start. Add a card before the trial ends to continue; otherwise the account simply pauses, with no charge.
Can patients pay by medical aid or BNPL?: Patients pay securely via Paystack — card, EFT and the R250 booking-fee auto-confirm flow on every plan. Payflex BNPL and payment plans unlock on Pro and above, and medical-aid tooling is available from Growth up.

Every patient, remembered.

Bring the patients you already have, back.

Start free, or walk through the full practice app with us. No card to begin.

Start free trial Book a demo